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Virtual Receptionist, Virtual Pbx, Inbound Fax Service, Fax Email, Online Fax Services
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Immediately receive faxes directly into your email.
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Use the Internet to send your documents to a fax machine.
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Create, send and monitor your email broadcasts. Also email to SMS.
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Set-up secure and encrypted backups automatically and offsite.
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Set up phone systems for your office without any hardware.
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Domain name's, Website Builder, Hosting and Shopping Carts.
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OUR SUITE OF SERVICES |
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Virtual Receptionist
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| Ozefax Telecommunication Solutions |
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Ozefax virtual receptionist service utilises modern technology and ensures your business maximises its telecommunication potential. Instead of costly employees, with an Ozefax virtual receptionist you can have a 'live' receptionist answer and direct your incoming calls 24 hours a day, 7 days a week.
With our online fax services, business can send fax email to fax machines around the world. Receiving and sending faxes by email is a simplistic and efficient solution to your communication needs.
A Virtual Pbx will be far more efficient than an ordinary answering machine and can complete a number of different tasks. Our virtual receptionist is an automated system, designed to use voice recognition or automated dialling to determine who your customers need to communicate with.
This receptionist will transfer callers to the relevant person or department of your company. At Ozefax we understand your business can run around the clock, which is why we have devised the virtual receptionist system to take care of your communication on a 24 hour basis.
Like our outbound and inbound fax service, you will receive a virtual number which will allow you to free up other phone lines for other forms of communication. The virtual receptionist service can be applied to both landline and mobile phones, ensuring someone can handle and direct customers at all times.
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| Customised Virtual Receptionist |
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Unlike other telecommunication companies, Ozefax offers a personalised reception solution. For $24.95 (+ GST) you can obtain a virtual receptionist to handle all of your incoming calls. Once you have received your unique virtual number, our qualified team will personalise your virtual receptionist to direct your prospective customers to any department.
With our customised virtual receptionist your business can have a number directed reception all from the one service. The receptionist will divert callers to the department or person of your choice via a numbered system. You can personalise your numbered options to suit your particular industry.
The receptionist's numbered options will prompt callers to press the button of the person/department they require. From there your virtual receptionist will transfer callers to the destination you require.
Calls can be directed to the same phone number from multiple number dials, the possibilities customised to suit your individual business requirements. If for some reason you are unavailable, our virtual pbx system will defer your call to another department, or send through to a voicemail system.
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| The Benefits of a Virtual Receptionist |
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A virtual receptionist can bring many benefits to your business, big or small. Modern phone technologies now allow your communication lines to be open at any time of the day or night. Ozefax virtual receptionist services have many benefits including:
- Customised requirements - each receptionist system can be customised to your needs. Callers can be directed to the number of your choice at any time.
- Busy outlook - even if your business doesn't have that many departments, it can appear to have many sectors. The numbered directions may only divert to one number.
- One phone line - instead of extra phone lines, our virtual pbx can answer, divert and take messages all from the one phone line.
- Cost effective - employees may be costly, but the virtual receptionist will work 24 hours a day, 7 days a week and will transfer calls and take messages.
- Flexible options - callers can go to a number of directions.
- Smart technology - our receptionist will not only answer and divert calls, but the system will announce which number option the caller chose, allowing you to answer their queries promptly.
For more information on how you can send fax online or obtain virtual pbx services, contact Ozefax on 1300 729 660 or email sales@ozefax.com.au.
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